Inventory Policy
At Rogestore, we maintain transparent and accurate inventory practices to ensure customer satisfaction.
1. Stock Accuracy
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Inventory levels are updated in real time on our website.
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Products marked “in stock” are ready to ship immediately.
2. Out-of-Stock Items
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If an item becomes unavailable after purchase, customers will be notified within 24 hours.
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Customers may choose:
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Full refund
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Wait for restock (with estimated timeline)
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Exchange for another item
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3. Backorders
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Select items may be available for backorder with clear estimated shipping times.
4. Product Availability
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We strive to ensure availability, but supply chain delays may occasionally impact stock.
5. Transparency Commitment
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No hidden substitutions or product replacements.
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Customers are always informed if availability changes.