Inventory Policy

At Rogestore, we maintain transparent and accurate inventory practices to ensure customer satisfaction.

1. Stock Accuracy

  • Inventory levels are updated in real time on our website.

  • Products marked “in stock” are ready to ship immediately.

2. Out-of-Stock Items

  • If an item becomes unavailable after purchase, customers will be notified within 24 hours.

  • Customers may choose:

    • Full refund

    • Wait for restock (with estimated timeline)

    • Exchange for another item

3. Backorders

  • Select items may be available for backorder with clear estimated shipping times.

4. Product Availability

  • We strive to ensure availability, but supply chain delays may occasionally impact stock.

5. Transparency Commitment

  • No hidden substitutions or product replacements.

  • Customers are always informed if availability changes.