📄 Frequently Asked Questions (FAQs) – Rogestore

. How long does order processing take?
Processing usually takes 1–2 business days.

2. When will I receive my order?
Shipping takes 2–4 business days after dispatch.

3. Do you offer free shipping?
Yes, all orders include free standard shipping.

4. What is your return policy?
We offer free 30-day returns. Items must be unused and in original packaging.

5. How do I start a return?
Contact us at support@rogestore.shop to request a prepaid return label.

6. What payment methods do you accept?
Visa, Mastercard, American Express, PayPal, and Shopify Payments.

7. Are refunds fast?
Yes, refunds are issued within 5–7 business days once returns are approved.

8. How do I contact customer service?
📧 support@rogestore.shop | 📞 +44 2748 591827

9. Do you ship internationally?
Currently, we primarily serve the United Kingdom.

10. Are my details secure?
Yes. We use SSL encryption and GDPR-compliant processes to protect your information.